FAQ

  • What is the tubing length and size of the needle?

    There are two tubing lengths available, 46cm (18inch) and 58 cm (23 inch) tubing and two needle lengths, 6mm and 8mm.

  • Who is the Sure-T® used for?

    • First-time insulin pump users or those with a sensitivity to Cannula based infusion sets.
    • Young children
    • Adults during pregnancy*.
  • How often should I change my infusion set?

    You should change your infusion set at least every 3 days. Frequent changing of your infusion set and rotation of your infusion site can help keep your skin healthy. For more tips on infusion site management, click here.

  • How can I order supplies from Medtronic?

    There are three ways to purchase supplies directly from us:

    1. Shop online with us at www.medtronicdiabetes.ca/store.aspx
    2. Call us at 1-800-284-4416
    3. Sign up for our Automated Supply Program and save 15% off regular retail prices with our annual delivery service. Visit www.medtronicdiabetes.ca/store.aspx for more details.
  • * Speak to your Healthcare Professional to help determine and select the best infusion set for you.

What Our Pumpers Say

Chris Jarvis,
Team Canada Olympic Rower

As an Olympic rower, I know much of my success depends on my healthcare team being aware of my blood glucose levels. This is the advantage of CareLink™ - it keeps them informed, allowing me to focus on the task at hand.

Read More